Privacy Policy
Your privacy is important to us. This policy outlines how Betegift collects, uses, and protects your information.
Last Updated: January 2024
Introduction
Betegift (formerly Fhwinner), located in Ningbo, China, is committed to protecting the privacy of our B2B customers and partners. This Privacy Policy describes how we collect, use, store, and share information when you interact with our website, services, or business operations.
By using our services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website or services.
Information We Collect
Business Contact Information
We collect information you provide directly to us for B2B transactions, including:
- Company name and business details
- Contact person name and job title
- Business email address and phone number
- Shipping and billing addresses
- Product inquiries and quotation requests
Transaction Information
When you engage in business transactions with us, we collect information related to orders, payments, shipping logistics, product specifications, customization requirements, and quality control documentation.
Technical Information
Our website automatically collects certain technical information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website and search terms used
How We Use Your Information
We use the collected information for the following business purposes:
- Order Processing: To fulfill your orders, manage logistics (including DDP services), and conduct quality control checks
- Customer Service: To respond to inquiries, provide product recommendations, and offer design optimization solutions
- Business Communication: To send monthly new product recommendations (30-50 items), quotations, and business updates
- Service Improvement: To analyze website usage, improve our product offerings, and enhance customer experience
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
Information Sharing and Disclosure
We may share your information with third parties in the following circumstances:
Service Providers
We work with third-party logistics partners, manufacturing facilities, payment processors, and quality control service providers who assist us in operating our business. These partners are bound by confidentiality agreements.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Legal Requirements
We may disclose information when required by law, to protect our rights, or to comply with judicial proceedings or government requests.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure server infrastructure and encrypted data transmission
- Access controls and authentication protocols
- Regular security audits and vulnerability assessments
- Employee training on data protection practices
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Business transaction records are typically retained for 7 years in accordance with applicable accounting and tax regulations.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access
Request copies of your personal data
Correction
Request correction of inaccurate data
Deletion
Request deletion of your data
Objection
Object to certain processing activities
To exercise these rights, please contact us at info@fhwinner.com
International Data Transfers
As a company based in Ningbo, China, serving B2B customers in North America, Nordic countries, and Europe, your information may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable data protection laws.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy regularly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: